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Changes can be made only 48 hours prior to the transfer time by notifying us.

For changes; log into user panel by clicking "my booking" tab.

No Changes will be accepted prior to 48 hours of the transfer time.

You may cancel the reservation by using the form on Contact Us page or by sending an email with the following information:

Voucher number, Your name, e-mail address and phone number.

For emergencies use the numbers on Contact Us page.

If the transfer is cancelled 72 hours or more prior  to the transfer time, there will be no cancellation fee.

If the transfer is cancelled within 72 hours prior to the transfer time, a 20% cancellation fee will be charged.

* Any costs incurred in making the refund will be paid by the customer.